Shipping & Delivery Policy

At KID STORE , we are committed to ensuring that your orders are delivered safely, on time, and with care. We understand how important it is for you to receive high-quality materials and finished products for your interior spaces. Below is everything you need to know about our shipping process.

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✅ Shipping Areas

We offer delivery services across major cities and towns in Kerala and select locations in India. If your location is outside our service area, please contact us for customized shipping solutions.

✅ Delivery Timeframe

  • Standard Delivery: 5–7 business days depending on location and product availability.
  • Customized Orders: 10–15 business days, as we prioritize craftsmanship and quality.
  • Urgent Orders: Available on request for an additional charge.

✅ Shipping Charges

Shipping costs are calculated based on:

  • Delivery distance
  • Weight and dimensions of the product
  • Handling requirements

For exact shipping rates, please check during checkout or contact our support team.

✅ Order Tracking

Once your order is confirmed and dispatched, you will receive a tracking ID via email or SMS, allowing you to monitor your shipment in real time.

✅ Packaging

We ensure that all items are securely packed using high-quality materials to prevent damage during transit. For fragile or customized products, we offer additional protective packaging.

✅ Returns & Damages

If your delivery is delayed, damaged, or incorrect, please reach out to us within 48 hours of receiving the product. Our team will assist you with return, replacement, or refund processes.

✅ Customer Support

Need help or have questions about your shipment?
Contact us at:
📞 +91-9961590291
📧 maksitepic@gmail.com